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  1. Please go through our policy page carefully.
     

  2. The policies mentioned below are applicable for orders placed on this website (www.herbalplanet.co.in). For any orders of our products that are placed through www.amazon.com please check their policies.

SHIPPING POLICY

  • We provide shipping all across India.

  • Once the order is completed successfully, you will receive a thank you message.

  • Please stipulate any specific delivery requests during check out. For example if your property is particularly difficult to locate.

  • We are unable to advise the exact time to expect your delivery, and are only able to provide a general delivery window. 

  • Our general delivery window is 8 to 10 working days from the date the order is placed.

  • If you are not available to receive your delivery in person, the order shall be dropped with next-to-kin at your location, at the customer’s risk. Please provide us with an additional contact number/person for such circumstances. 

  • We do our best to deliver on time, however if we are delayed for any reason we will let you know as soon as possible.

  • The above policies are applicable for orders placed on this website (www.herbalplanet.co.in). For any orders of our products that are placed through www.amazon.com, please check their policies.

CANCELLATION & RETURNS 

  • Any orders cancellation should be done with in 24 hours from the time the order is placed.

  • Cancellations after 24 hours from the time the order is placed will not be accepted.

  • Currently we are not accepting returns on our products.

  • We do our best to make sure that every order placed with us is precise – but we acknowledge that mistakes do happen and are more than happy to chat with you and resolve the situation if you are not completely satisfied with the quality of our product.

 

PRIVACY POLICY

  • All content on this website is the property of Herbal Planet. Without written permission you may not replicate any part of the site or incorporate it in any other web-page, site, application or other digital or non-digital format.

  • We will not share your personal information unless we are required to do so by law or if you violate our T&Cs.

  • We will only send you our newsletters and marketing emails with your permission. You may opt-out at any stage. If you would like to amend or delete any personal information or to chat with us about this privacy policy.

  • We do not store any credit card details – all transactions are done via third party payment-gateway.

  • We reserve the right to modify this Privacy Policy at any time.

PRICING & PAYMENT

  • All prices displayed on this website are in INR.​

  • Purchases from the online store will be confirmed when you complete payment for the items and for delivery.